This Privacy Policy explains how Chungawork ("Chungawork," "we," "us") handles information when you use the Chungawork mobile application (the "App"). We built Chungawork to keep your job records under your control, and we collect as little information as possible.
The short version: Your job records — including customer details, photos, notes, and payment information — are stored locally on your device, not on our servers. The only information that leaves your device is what you deliberately send when you use the optional remote customer-signing feature.
Most of what you enter into Chungawork stays on your device and is never transmitted to us. This includes:
Because this information is stored only on your device, we cannot access it, and it is not backed up to our servers. If you delete the App, or your device is lost, damaged, or reset, this information may be permanently lost. We recommend regularly exporting a backup of completed jobs and saving it somewhere safe.
Chungawork offers an optional feature that lets you send a customer a link to review and sign a work agreement or completion sign-off from their own device. When you choose to use this feature, the following information is sent to and stored by our backend service provider (Supabase) so that the signing page can display it to your customer and return their response to you:
This information is used solely to operate the signing feature. It is associated with an anonymous identifier for your app installation (see below) so that only your installation can retrieve its own signing requests. We do not sell this information or use it for advertising.
To keep each contractor's remote-signing data separate and private, the App creates an anonymous account for your installation the first time it runs. This anonymous identifier contains no personal information — no name, email, or phone number — and is used only to associate your signing requests with your installation so that other users cannot access them.
If you grant location permission, Chungawork uses your device's location to record verified weather conditions and to attach GPS coordinates to job photos, strengthening your documentation. Location is used only for these purposes and is stored with the relevant job on your device. You can decline location access, and the App will continue to work without it.
When you add a weather record, the App requests current weather conditions for your location from a third-party weather service. Only the coordinates needed to retrieve the weather are sent for that request.
The App requests access to your camera (to take job photos), microphone (to record voice notes), and photo library (to add a business logo and to save exported reports and backups). These are used only for the features you choose to use, and the resulting content is stored with your jobs on your device.
If you purchase a subscription, the transaction is processed by the app store (Google Play or Apple App Store) and their payment providers. We do not receive or store your credit card or payment details. Subscription and entitlement information may be processed through our subscription management provider to determine whether your subscription is active.
We rely on a small number of service providers to operate the App:
These providers process information only as needed to provide their part of the service.
Job records stored on your device remain until you delete them or uninstall the App. Remote-signing data stored with our provider is retained to keep a record of agreements your customers have signed. If you would like remote-signing data associated with your installation deleted, contact us at the email below and we will assist.
Chungawork is intended for use by professionals and is not directed to children under 13. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Continued use of the App after changes take effect constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or your data, contact us at support@chungawork.com.